Leadership skills that are most helpful in the current climate

When a major event happens that has national impact (and yes, we might be speaking about the recent election but it’s true for many other types of events) it’s hard to know what to say, or whether to say anything at all. Keep in mind that as leaders, the things we don’t say can be as eloquent as what we do say. While it’s tempting to avoid acknowledging outside events while maintaining focus on the important work in your office or lab, it could set a tone that silence is the best policy around difficult topics. To avoid leaving this impression, consider the following tips for communicating effectively in difficult circumstances, whether via email or in a meeting.

1.      Above all, be genuine. If you have a lot of emotions about the situation you can be honest about that without sharing the emotions. Remain mindful that others on your team may hold differing feelings.

2.      Don’t force a conversation but invite a space for it. A simple acknowledgement that things may feel unstable and you don’t have all the answers may cause people to open up, and if not, at least they know it’s not a forbidden topic. If you’re in a meeting, if people don’t share, watch their faces. Follow up with an invitation for a 1:1 with anyone who seemed like they may have wanted to talk, if only someone else had gone first.

3.      If big feelings do arise, remember to stay above the line and help your team to process them compassionately. Reminders of the values and mission you have in common can help to soften minor conflicts.

The following articles have some useful suggestions for how to navigate leadership in unsettled times. Tell us your favorite tips in the comments.

Psychology Today: How to Communicate Stability After a Destabilizing Event

Harvard Business Review: How To Lead When the Future Feels Unpredictable